Venice, FL - April 7, 2006 - 1st Guard Corporation unveiled today the latest revision to its highly acclaimed truck insurance website. Located at www.1stguard.com the revised site offers a user friendly presentation that sets a new standard for on line truck insurance.
Ed Campbell, III, Chairman of 1st Guard Corporation commented "No other insurer makes the truck insurance process faster or easier for owner operators and trucking companies. Our new website really drives that point home."
Owner operators looking for a quick quotation on truck physical damage insurance will enjoy the new "Instant Quote" tool located on the home page. "When owner operators inquire about insurance they usually want to know what it will cost," said Campbell. "Our 'Instant Quote' tool delivers that answer in seconds. Contrast that with our competitors who generally make you wait until they wrap up on the golf course." Early traffic to the site tends to validate Campbell's theory. The company observed more than one hundred unique request for quotations on the site's second day of operation.
In addition, the new site offers a password activated module called the Power Center, which allows customers instant access to policy, claims and accounting information. Power Center users can also make premium payments on-line. Walt Augustinowicz, Vice President of 1st Guard, stated "This website allows owner operators and trucking companies to access policy information 24/7 in real-time. You just do not get that kind of access or information from other insurers."
From a graphical standpoint 1st Guard's new site presents more pictures of people than trucks. "That's because this business is really about people not trucks. Truckers have become very sophisticated. You do not need to flash a picture of a truck to communicate your message to a trucker in this day and age," added Augustinowicz.
Friday, April 7, 2006
Tuesday, April 4, 2006
1st Guard Shines at the 2006 Mid America Trucking Show
Venice, FL - April 4, 2006 -1st Guard Corporation announced a new record for the number of truck insurance quotes given at this year's Mid America Trucking Show. Owner operators were lined up from both sides of the booth waiting to receive a physical damage insurance quote from the 1st Guard® staff. This year marked the 35th Anniversary of the Mid America Truck Show in Louisville, Kentucky, the largest truck show in the United States.
Courtney Wilson 1st Guard's director of marketing and also a participant at the booth stated "The show was unbelievable for us. We thought last year went well for us, but this year we surpassed all goals by quoting truck insurance for hundreds of owner operators."
"A steady stream of vendors, new prospects and existing customers kept our booth constantly active. Word about 1st Guard has clearly caught on. We feel very good about the position of our brand among owner operators." added Wilson.
Ms. Wilson was joined by Walt Augustinowicz, Vice President of 1st Guard and Ed Campbell, the President of First Guard Insurance Company. It was noteworthy that of all the insurance vendors exhibiting at the show only 1st Guard sent a team of top executives. Summing it up Mr. Campbell offered this observation, "If you're not willing to spend a little time in Louisville in March, you can't be serious about doing business with owner operators."
Courtney Wilson 1st Guard's director of marketing and also a participant at the booth stated "The show was unbelievable for us. We thought last year went well for us, but this year we surpassed all goals by quoting truck insurance for hundreds of owner operators."
"A steady stream of vendors, new prospects and existing customers kept our booth constantly active. Word about 1st Guard has clearly caught on. We feel very good about the position of our brand among owner operators." added Wilson.
Ms. Wilson was joined by Walt Augustinowicz, Vice President of 1st Guard and Ed Campbell, the President of First Guard Insurance Company. It was noteworthy that of all the insurance vendors exhibiting at the show only 1st Guard sent a team of top executives. Summing it up Mr. Campbell offered this observation, "If you're not willing to spend a little time in Louisville in March, you can't be serious about doing business with owner operators."
Thursday, January 26, 2006
Third Times A Charm for DD & S Express
Venice, Florida - January 26, 2006 - 1st Guard Corporation announced today that DD & S Express, a heavy and specialized transportation company, has won the "Fleet of the Year Award" for 2005. This is the third time DD & S Express has won the award in the past four years.
The "Fleet of the Year" award is presented once a year to the trucking company with the lowest physical damage loss ratio. The purpose of the award is to promote safety and efficiency among trucking companies. In 2002 and 2004, DD &S won this award because they had a zero percent loss ratio, meaning they had no physical damage claims for the entire year. Amazingly, in 2005, DD & S was able to replicate the zero percent loss ratio, a feat that is hard to accomplish in the trucking industry. DD & S Express has an owner-operator fleet comprised of approximately 80 vehicles.
"Not once, not twice but three times! At the rate they are going, DD & S will capture this award every year from here on out - they are tough to beat," stated Ed Campbell III, Chairman of 1st Guard Corporation. "For a company of their size, a zero percent loss ratio is unheard of and speaks volumes about the quality of their drivers and the commitment of their management team to safety, added Campbell.
Robert Schuhmann, Vice President of DD & S, remarked "We are thrilled with our achievement and will continue to implement strong safety programs. It is apparent from our physical damage loss ratio that we are doing something right."
About DD & S Express DD & S Express was established in 1986 as a division of the Davidson Transfer & Storage Company in Baltimore, Maryland. The company offers heavy and specialized transportation along with standard shipments.
The "Fleet of the Year" award is presented once a year to the trucking company with the lowest physical damage loss ratio. The purpose of the award is to promote safety and efficiency among trucking companies. In 2002 and 2004, DD &S won this award because they had a zero percent loss ratio, meaning they had no physical damage claims for the entire year. Amazingly, in 2005, DD & S was able to replicate the zero percent loss ratio, a feat that is hard to accomplish in the trucking industry. DD & S Express has an owner-operator fleet comprised of approximately 80 vehicles.
"Not once, not twice but three times! At the rate they are going, DD & S will capture this award every year from here on out - they are tough to beat," stated Ed Campbell III, Chairman of 1st Guard Corporation. "For a company of their size, a zero percent loss ratio is unheard of and speaks volumes about the quality of their drivers and the commitment of their management team to safety, added Campbell.
Robert Schuhmann, Vice President of DD & S, remarked "We are thrilled with our achievement and will continue to implement strong safety programs. It is apparent from our physical damage loss ratio that we are doing something right."
About DD & S Express DD & S Express was established in 1986 as a division of the Davidson Transfer & Storage Company in Baltimore, Maryland. The company offers heavy and specialized transportation along with standard shipments.
Friday, January 13, 2006
2005 Marks Record Year for 1st Guard
Venice, Florida - January 13th, 2006 - 1st Guard Corporation announced today that the total number of insured vehicles for 2005 surpassed more than 14,000. From 2004 to 2005, 1st Guard® saw an increase of nearly 10% in the total number of insured vehicles. This growth pattern is stable and consistent with the company's business plan.
"Our record vehicle count certainly validates the direct writing business model. The traditional truck insurance agent doesn't provide much value anymore. Automation has made him obsolete, and now he just adds an extra layer of cost" stated Ed Campbell, Chairman of 1st Guard Corporation. "It's great when we can save customers money and make the truck insurance process surprisingly pleasant. 1st Guard® has struck a chord with owner operators, and the good word continues to spread," added Campbell.
"Our record vehicle count certainly validates the direct writing business model. The traditional truck insurance agent doesn't provide much value anymore. Automation has made him obsolete, and now he just adds an extra layer of cost" stated Ed Campbell, Chairman of 1st Guard Corporation. "It's great when we can save customers money and make the truck insurance process surprisingly pleasant. 1st Guard® has struck a chord with owner operators, and the good word continues to spread," added Campbell.
Friday, January 6, 2006
1st Guard Ends 2005 With 99.56% Customer Satisfaction Rating
Sterling Hts, Michigan - January 6, 2006 - 1st Guard Claims Adjustment Company announced today that its customer satisfaction rating reached a record high of 99.56% for 2005, surpassing last year's phenomenal rating of 99.29%. This increase is openly welcomed in light of the record-breaking hurricane season and devastation brought to many industries, including the trucking industry.
"We were successful in our quest to expedite aid to our policyholders in those areas affected by Hurricanes Katrina, Rita and Wilma" stated 1st Guard Adjustment Co. President, Terry Brosnan. "Taking a pro-active approach by contacting all policyholders within the affected areas to assess damages and settle their claims in a prompt manner along with the normal claims presented each year, helped to increase our customer satisfaction rating to 99.56%, the highest in company history. Challenges such as these only drive our staff to look for new and innovative avenues to increase the level of customer service to our policyholders, The American Owner Operator," added Brosnan.
About 1st Guard Adjustment Company
1st Guard Adjustment Co. of Sterling Heights, MI provides claim services for First Guard Insurance Company, a leader in truck physical damage for leased owner operators and small fleet owners. First Guard Insurance Company, rated "A" by AM Best, is affiliated with 1st Guard Corporation, based out of Venice, Florida.
"We were successful in our quest to expedite aid to our policyholders in those areas affected by Hurricanes Katrina, Rita and Wilma" stated 1st Guard Adjustment Co. President, Terry Brosnan. "Taking a pro-active approach by contacting all policyholders within the affected areas to assess damages and settle their claims in a prompt manner along with the normal claims presented each year, helped to increase our customer satisfaction rating to 99.56%, the highest in company history. Challenges such as these only drive our staff to look for new and innovative avenues to increase the level of customer service to our policyholders, The American Owner Operator," added Brosnan.
About 1st Guard Adjustment Company
1st Guard Adjustment Co. of Sterling Heights, MI provides claim services for First Guard Insurance Company, a leader in truck physical damage for leased owner operators and small fleet owners. First Guard Insurance Company, rated "A" by AM Best, is affiliated with 1st Guard Corporation, based out of Venice, Florida.
Thursday, February 3, 2005
99.29 % Claim Satisfaction For 2004
Sterling Heights, MI. - "Responding to the needs of our policyholders remains our top priority," commented 1st Guard Adjustment Company President, Terry Brosnan. "We make every effort to expedite the settlement of each and every claim. Then we closely monitor the effectiveness of our efforts through customer service surveys."
Having tallied the 2004 survey results for quickness of response, courtesy of representative, fairness of settlement, promptness of settlement, and future recommendation of 1st Guard, our policyholders resounded in a total overall satisfaction rating of 99.29%.
"This rate is the highest in the history of this company and will only drive us toward the future goal of seeking steps to reach the 100% mark," Mr. Brosnan said. He also stated that: "our staff considers it a personal challenge to expedite each claim and to make certain that our owner operator customers receive the level of service we promise".
1st Guard Corporation is a leading provider of Physical Damage Insurance to the "American Owner Operator" and 1st Guard Adjustment Co. is the Sterling Heights, Mi. provider of their claim services.
Having tallied the 2004 survey results for quickness of response, courtesy of representative, fairness of settlement, promptness of settlement, and future recommendation of 1st Guard, our policyholders resounded in a total overall satisfaction rating of 99.29%.
"This rate is the highest in the history of this company and will only drive us toward the future goal of seeking steps to reach the 100% mark," Mr. Brosnan said. He also stated that: "our staff considers it a personal challenge to expedite each claim and to make certain that our owner operator customers receive the level of service we promise".
1st Guard Corporation is a leading provider of Physical Damage Insurance to the "American Owner Operator" and 1st Guard Adjustment Co. is the Sterling Heights, Mi. provider of their claim services.
Tuesday, January 4, 2005
DD&S Express Awarded Fleet of the Year for Second Time
Venice, FL - For the second time in three years DD&S Express of Baltimore, Maryland has won the coveted 1st Guard Corporation "Fleet of the Year" award.
1st Guard Corporation started the "Fleet of the Year" competition in 1997 to recognize the safest and most productive trucking companies in the country. The annual award is presented to the trucking company with the lowest physical damage loss ratio. Interest in the competition continues to grow. In fact many trucking executives now regard "The Fleet of the Year" award as the de-facto mark of quality when it comes to judging fleet safety.
Said one trucking executive, "This is the Superbowl of fleet safety awards. Most industry sponsored competitions boil down to good ole boy backslapping. Winning 'The Fleet of the Year' award actually means something."
DD&S' physical damage loss ratio for 2004 was zero. They did not have a physical damage claim for the entire year. The company operates close to 100 power units and moves heavy specialized loads across the country.
"To win the award once is a major accomplishment," commented 1st Guard Chairman, Ed Campbell. "To win the award twice - both times with a zero percent loss ratio - is unprecedented. DD&S Express has taken the practice of safety to a new level. I only hope more trucking companies follow their lead."
Robert Schuhman, Vice President of DD&S Express, remarked that "we don't view accidents as an automatic given in this business. People say we've set an unrealistic standard, yet we've hit the mark two out of the last three years. Don't tell me it can't be done."
DD&S Express was established in 1986 as a division of the Davidson Transfer & Storage Company. The company offers heavy and specialized transportation along with standard shipments. 1st Guard Corporation and its affiliate First Guard Insurance Company provide truck physical damage insurance for owner operators and trucking companies across the country.
1st Guard Corporation started the "Fleet of the Year" competition in 1997 to recognize the safest and most productive trucking companies in the country. The annual award is presented to the trucking company with the lowest physical damage loss ratio. Interest in the competition continues to grow. In fact many trucking executives now regard "The Fleet of the Year" award as the de-facto mark of quality when it comes to judging fleet safety.
Said one trucking executive, "This is the Superbowl of fleet safety awards. Most industry sponsored competitions boil down to good ole boy backslapping. Winning 'The Fleet of the Year' award actually means something."
DD&S' physical damage loss ratio for 2004 was zero. They did not have a physical damage claim for the entire year. The company operates close to 100 power units and moves heavy specialized loads across the country.
"To win the award once is a major accomplishment," commented 1st Guard Chairman, Ed Campbell. "To win the award twice - both times with a zero percent loss ratio - is unprecedented. DD&S Express has taken the practice of safety to a new level. I only hope more trucking companies follow their lead."
Robert Schuhman, Vice President of DD&S Express, remarked that "we don't view accidents as an automatic given in this business. People say we've set an unrealistic standard, yet we've hit the mark two out of the last three years. Don't tell me it can't be done."
DD&S Express was established in 1986 as a division of the Davidson Transfer & Storage Company. The company offers heavy and specialized transportation along with standard shipments. 1st Guard Corporation and its affiliate First Guard Insurance Company provide truck physical damage insurance for owner operators and trucking companies across the country.
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