"The need to improve and enhance TRUCKER1 ultimately came from ideas given to us by truckers", stated 1st Guard's® Chief Information Officer, Dan Ribar. "Many of the changes seen in this new version started out as conversations we had with our customers at trade shows."
The main goals of enhancing TRUCKER1 were to provide faster access to detailed data in a more efficient manner. Quite technical but very practical in today's world of virtual e-commerce. Some features were removed in version 2.0 of TRUCKER1that were not needed while those that were critical were enhanced to met the truckers needs. Here's what we did:
- Eliminated our speedometers. Too many out there.
- Eliminated the Find a Friend feature. This is available on the iPhone so we eliminated our version.
- Email alerts is now integrated with contacts.This idea came from a trucker!
- Added Agent Connect. This feature is on the front screen and will automatically connect your phone number to an agent at 1st Guard. This keeps you from having to find the number.
- Added Trucker Referral. 1st Guard believes in word of mouth. This new feature gives you the opportunity to refer one of your trucker friends to 1st Guard for a quote.
- Added 1st Guard News. Stay current with the latest news and happening from 1st Guard on the web.
- Added Customer Pictures. Store a picture of yourself and your truck. If you are insured with 1st Guard these pictures show up in your account.
- Added My Status. This new function gives you an executive view of your performance with 1st Guard regarding your truck insurance.
