First Guard Insurance Company Receives a 99.83% Claims Satisfaction Rating

Venice, Florida - January 26, 2007 - First Guard Insurance Company [FGIC] announced today that they received a 99.83% claims satisfaction rating from their physical damage customers for the 2006 calendar year. This unbelievable rating benchmarks an all-time high in the company's history. In 2005, they received a 99.56% rating, which beat out the previous year's record.

"The claims survey gives us insight on where we need to improve and where we need to continue to be strong," stated Terry Brosnan, Vice President of First Guard Insurance Company. "Each year our execution of the claims process continues to be fine-tuned, and each year our customer satisfaction rating for claims continues to increase. It is apparent the surveys are definitely working," remarked Brosnan.

A survey is sent to each customer who has a physical damage claim on his or her tractor/trailer. The questions on the survey address the major areas of claims, including prompt response to the claim, efficiency in processing the claim, fair settlement of the claim and courteousness of the claims representative.

"If an owner operator experiences a covered loss and cannot operate his power unit, it is our job to make sure we fix it and get him back on the road as quickly as possible. I think this philosophy is what makes us so unique in this business," added Brosnan.

Claims Service Satisfaction Reaches New High

STERLING HEIGHTS, MI. - Survey results show that customer satisfaction with 1st Guard's physical damage claims service has reached an all time high in 2003 of 98.69%.
"We take great pride in this number." commented, Terry Brosnan the President of 1st Guard Adjustment Company. "People buy insurance for the future promise of responsive claims service. We're glad our customers recognize that 1st Guard works very hard to deliver on that promise."

Any delay that prevents an owner operator from using his truck can add up to big dollars in terms of lost revenue. 1st Guard's emphasis on settling claims in a fair and efficient manner makes it the preferred truck insurance source for many owner operators.

Upon payment of every covered claim, 1st Guard Adjustment Co. sends the customer a short survey covering five distinct areas of the claim process.

1.) Did we respond quickly following your report of the loss?
2.) Was our representative courteous?
3.) Was our settlement fair, in your opinion?
4.) Were our final settlement, repairs, and replacement, completed within a reasonable time?
5.) Would you recommend 1st Guard Corporation based on the claims service you received?

The percentages of "yes" answers given to each question appear below:
1.) 99.26% 2.) 99.70% 3.) 98.05%, 4.) 98.50%, 5.) 98.95%

"Taking all of the above percentages into account, the analysis has determined that our customers have advised that their overall total claim satisfaction percentage is 98.69%." said Mr. Brosnan.

1st Guard Adjustment Company based in Sterling Heights, Michigan provides physical damage claims adjusting services for 1st Guard Corporation a leading provider of physical damage insurance to the trucking industry.