Another Perfect Year of 100% Customer Satisfaction for 1st Guard®

June 17, 2008 - Venice, Florida – 1st Guard Corporation, the leader in truck physical damage insurance for lease operators, announced today they are celebrating another perfect year of customer satisfaction. They have received nothing less than 100% from their new and existing customers.

These surveys are sent at random to 1st Guard® customers. Whether a new customer is activating coverage or an existing customer is making changes to a policy, they are automatically qualified to potentially receive a customer satisfaction survey. The format of the survey is short and concise, which helps increase the overall response rate. The questions asked on the survey cover five distinct areas of customer service:

1. Knowledgeable
2. Friendly
3. Fast & Efficient
4. Pleasant Experience
5. Highly Recommendable

“1st Guard® takes great pride in ensuring every experience is a positive one for our customers, both new and existing", stated Clinton Thornton, Director of Client Services for 1st Guard Corporation. “Our surveys are essential to the ongoing development of our customer service call center. The feedback helps us focus on any areas of improvement that may need to be addressed and continue to reinforce areas of strength. We take the response received from our surveys very seriously”, added Thornton.

The inception of the customer satisfaction surveys began in January 2007.

1st Guard Corporation Launches New Software Program to Enhance Efficiency

Venice, Florida – June 2, 2008 – 1st Guard Corporation, an insurance firm specializing in truck insurance for owner operators leased to a motor carrier, announced today that they have launched and successfully converted to a new software program. The software program, notably referred to as ATHIA, stands for Applied Technology for Higher Intelligence and Automation. This project has taken over two years to complete by 1st Guard® personnel. ATHIA is unique to 1st Guard® and tailored to the truck insurance industry.

“The reason why we [1st Guard®] undertook such a huge project was because we wanted to enhance our efficiency and productivity in the office which translates into better customer service for current and potential customers,” stated Daniel Ribar, Chief Information Officer at 1st Guard® and project manager of ATHIA. “Technology can either slow you down or speed you up depending on how well you apply it,” added Ribar, “and at 1st Guard® we are all about automation through applied technology.”

ATHIA is a next generation web application that encompasses all aspects of the [truck insurance] business. Available from any Internet connection, ATHIA transcends typical business systems by applying complex automation. 1st Guard® is well known in the truck insurance industry as the fastest truck insurance on the road and now, with ATHIA in place, 1st Guard® will be even faster than before.

Ed Campbell, Chairman of 1st Guard Corporation and First Guard Insurance Company, summed it up by saying “We’ve had a leg up on our competitors for quite some time but with the launch of ATHIA, we will blow them out of the water. Everyone will benefit from the ingenious behind this software.”