VENICE, FL - First Guard Insurance Company announced that A.M. Best Company has upgraded its financial strength rating from A- (excellent) to A (excellent). Best views the rating outlook on the company as stable.
"The rating reflects the company's strong capitalization reflecting its very low underwriting leverage, excellent operating profitability and solid balance sheet liquidity," said Best. As further basis for the upgrade, the rating agency also cited First Guard's expertise in underwriting and servicing truck physical damage insurance for owner operator truckers.
First Guard Insurance Company operates as a direct writer of truck physical damage coverage. "The upgrade from Best only reinforces our commitment to this model," commented First Guard's President, Edmund B. Campbell, III. "Increasingly truckers prefer to deal directly with their insurance company, and insurers that cling to outdated marketing models will find it harder to compete."
Tuesday, September 28, 2004
Monday, April 26, 2004
1st Guard Chairman to Appear on The Midnight Trucking Radio Network
Venice, FL - Ed Campbell, III, the Chairman of 1st Guard Corporation will appear as a special guest on the Midnight Trucking Radio Network on the morning of April 29th. The show will broadcast at 1:00 a.m. Eastern Time (12:00 a.m. Central).
Along with hosts Eric Harley and Joe Kelley, Mr. Campbell will discuss truck insurance issues relevant to owner operators. Truck insurance has become an increasingly complex and expensive issue for owner operators. Mr. Campbell will share his extensive knowledge on the subject to help the show's listeners gain a better understanding of the truck insurance process.
The Midnight Trucking Radio Network broadcasts live from Dallas each morning through affiliate stations across the country. The show is replayed during afternoons on Sirius Satellite Radio (channel 141). For more information on the Midnight Trucking Radio Network visit http://www.midnighttrucking.com.
Along with hosts Eric Harley and Joe Kelley, Mr. Campbell will discuss truck insurance issues relevant to owner operators. Truck insurance has become an increasingly complex and expensive issue for owner operators. Mr. Campbell will share his extensive knowledge on the subject to help the show's listeners gain a better understanding of the truck insurance process.
The Midnight Trucking Radio Network broadcasts live from Dallas each morning through affiliate stations across the country. The show is replayed during afternoons on Sirius Satellite Radio (channel 141). For more information on the Midnight Trucking Radio Network visit http://www.midnighttrucking.com.
Monday, January 5, 2004
Claims Service Satisfaction Reaches New High
STERLING HEIGHTS, MI. - Survey results show that customer satisfaction with 1st Guard's physical damage claims service has reached an all time high in 2003 of 98.69%.
"We take great pride in this number." commented, Terry Brosnan the President of 1st Guard Adjustment Company. "People buy insurance for the future promise of responsive claims service. We're glad our customers recognize that 1st Guard works very hard to deliver on that promise."
Any delay that prevents an owner operator from using his truck can add up to big dollars in terms of lost revenue. 1st Guard's emphasis on settling claims in a fair and efficient manner makes it the preferred truck insurance source for many owner operators.
Upon payment of every covered claim, 1st Guard Adjustment Co. sends the customer a short survey covering five distinct areas of the claim process.
1.) Did we respond quickly following your report of the loss?
2.) Was our representative courteous?
3.) Was our settlement fair, in your opinion?
4.) Were our final settlement, repairs, and replacement, completed within a reasonable time?
5.) Would you recommend 1st Guard Corporation based on the claims service you received?
The percentages of "yes" answers given to each question appear below:
1.) 99.26% 2.) 99.70% 3.) 98.05%, 4.) 98.50%, 5.) 98.95%
"Taking all of the above percentages into account, the analysis has determined that our customers have advised that their overall total claim satisfaction percentage is 98.69%." said Mr. Brosnan.
1st Guard Adjustment Company based in Sterling Heights, Michigan provides physical damage claims adjusting services for 1st Guard Corporation a leading provider of physical damage insurance to the trucking industry.
"We take great pride in this number." commented, Terry Brosnan the President of 1st Guard Adjustment Company. "People buy insurance for the future promise of responsive claims service. We're glad our customers recognize that 1st Guard works very hard to deliver on that promise."
Any delay that prevents an owner operator from using his truck can add up to big dollars in terms of lost revenue. 1st Guard's emphasis on settling claims in a fair and efficient manner makes it the preferred truck insurance source for many owner operators.
Upon payment of every covered claim, 1st Guard Adjustment Co. sends the customer a short survey covering five distinct areas of the claim process.
1.) Did we respond quickly following your report of the loss?
2.) Was our representative courteous?
3.) Was our settlement fair, in your opinion?
4.) Were our final settlement, repairs, and replacement, completed within a reasonable time?
5.) Would you recommend 1st Guard Corporation based on the claims service you received?
The percentages of "yes" answers given to each question appear below:
1.) 99.26% 2.) 99.70% 3.) 98.05%, 4.) 98.50%, 5.) 98.95%
"Taking all of the above percentages into account, the analysis has determined that our customers have advised that their overall total claim satisfaction percentage is 98.69%." said Mr. Brosnan.
1st Guard Adjustment Company based in Sterling Heights, Michigan provides physical damage claims adjusting services for 1st Guard Corporation a leading provider of physical damage insurance to the trucking industry.
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